Legal notice
Legal Notice
Last updated: September 29, 2026
Business Information
This website and the HÜG online store are operated by:
Trading name: HÜG
Contact email: blankethug@use.startmail.com
References to “HÜG,” “we,” “us,” or “our” mean the business or individual identified above.
Website Purpose
This website provides information about HÜG products and allows customers to purchase products for delivery within the United States, subject to the destinations available at checkout.
Our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy provide additional information about purchases, website use, personal information, delivery, and returns.
Ecommerce Platform and Fulfillment
Our online store is powered by Shopify. Purchases made through this website are transactions between the customer and HÜG.
We may work with third-party suppliers, fulfillment partners, and carriers to prepare and deliver orders. HÜG remains the customer’s point of contact for questions about purchases, shipping, returns, and refunds.
Product and Website Information
We make reasonable efforts to keep product descriptions, prices, availability, and other website information accurate and current.
Product colors may vary slightly depending on your device and display settings. Such variations do not excuse material differences between a product and its advertised description.
If an error materially affects an order, we will contact the customer to explain the issue and provide an appropriate resolution under our policies and applicable law. We will not increase the price of an existing order without the customer’s agreement.
Intellectual Property
Website content, including original text, logos, graphics, photographs, videos, and design elements, is owned by HÜG or used with authorization, except where otherwise indicated.
You may view the website for personal shopping purposes and retain copies of your order records and our policies. Commercial reproduction, distribution, modification, or exploitation of protected content requires permission from the relevant rights holder, except where permitted by law.
Third-party names and trademarks belong to their respective owners. Nothing in this notice represents that HÜG is a federally registered trademark.
External Links
Our website may include links to independent third-party websites. These websites operate under their own terms and privacy policies. A link does not imply endorsement unless expressly stated.
This provision does not limit HÜG’s responsibilities for products purchased directly through our store.
Product Use
Please read and follow the operating instructions, care instructions, and safety warnings supplied with your product. Product information on this website does not replace those instructions.
If you believe a product is damaged or malfunctioning, stop using it and contact us for assistance.
Nothing in this notice transfers responsibility for a defective product to the customer or excludes rights or remedies available under applicable law.
Consumer Rights
This Legal Notice does not exclude or limit applicable warranties, express product promises, refund obligations, or other rights that cannot legally be waived.
Our voluntary 30-day return policy is separate from any rights that may apply to defective, damaged, or incorrectly supplied products. Please review our Return & Refund Policy for eligibility requirements and instructions.
If this notice conflicts with a mandatory legal requirement, that requirement will prevail.
Privacy
Information about how personal information is collected, used, and disclosed is provided in our Privacy Policy.
For privacy questions, please contact blankethug@use.startmail.com.
Applicable Law
This notice is governed by applicable United States federal law and the laws of the State of Florida, without depriving customers of mandatory protections available under other applicable laws.
Nothing in this notice requires customers to waive a legal remedy or access to a court that applicable law makes available to them.
Contact and Correspondence
For questions about this website, this notice, or an order, email:
For returns, please contact us first to obtain the designated return address in the United States. The business mailing address listed above should not be used for product returns unless we confirm that it is the correct location.